Privacy Policy

1. Information We Collect

1.1 Information you provide directly

• Employers: Name, email, company name, EIN, business address, phone number, payment information, and any documents uploaded for business verification.
• Job seekers: Name, email, phone number, location, work history, resume content, government-issued ID (for identity verification), and availability preferences.
• Both: Profile photos, messages sent through the platform, and any other information you voluntarily provide.

1.2 Information collected automatically

• IP address, browser type, device type, and operating system
• Pages visited and time spent on each page
• GPS location data when using our mobile clock-in/clock-out feature (only with your consent)
• Cookies and similar tracking technologies (see our Cookie Policy)

1.3 Information from third parties

• Background check providers (when authorized by the job seeker)
• FBI fingerprint channelers (when authorized by the job seeker)
• Drug testing facilities (when authorized by the job seeker)
• Google OAuth (name, email, and profile photo when you sign in with Google)
• Payment processors (Stripe) — we do not store full card details

2. How We Use Your Information

• To create and manage your account
• To match job seekers with relevant verified job postings
• To facilitate background checks, FBI fingerprint checks, and drug testing (with explicit consent)
• To process payroll and timesheets
• To send service notifications, interview reminders, and platform updates
• To verify employer businesses via EIN and business registration documents
• To comply with legal obligations including FCRA, GDPR (where applicable), and IRS requirements
• To prevent fraud and ensure platform security

3. How We Share Your Information

We do not sell your personal information to third parties. We share information only in the following circumstances:

• Employers and job seekers: When a job seeker applies to a job, their profile (excluding government ID) is shared with the posting employer.
• Background check providers: Only with your explicit written consent as required by the FCRA.
• Payroll providers: Tax and banking information necessary to process payroll.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger or acquisition, with appropriate notice.

4. Data Retention

• Background check results are retained for the period required by FCRA (typically 7 years)
• Payroll records are retained for 7 years as required by IRS regulations
• Identity verification documents are deleted within 90 days of verification completion
• Form I-9 records are retained for 3 years after the date of hire or 1 year after termination, whichever is later, as required by federal law. If your employer participates in E-Verify, limited I-9 data is also transmitted to E-Verify for eligibility confirmation.
• You may request account deletion at any time by contacting legal@hireqo.com

5. Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal retention requirements)
• Portability: Request your data in a portable format
• Opt-out: Opt out of non-essential communications at any time
• FCRA rights: Dispute inaccurate background check results

To exercise any of these rights, contact us at legal@hireqo.com.

6. Security

We implement industry-standard security measures including 256-bit SSL encryption, SOC 2 Type II controls, encrypted storage for sensitive documents, and regular security audits. However, no method of transmission over the internet is 100% secure.

7. Children's Privacy

Hireqo accounts are not available to anyone under the age of 18, and we do not knowingly collect personal information directly from minors.

Employers in childcare-related industries may use Hireqo's childcare features to record limited operational information about a client's child (such as a first name, an authorized-pickup photo, or a medication log) on behalf of that employer. This is data provided and controlled by the employer, not collected by Hireqo from the child, and is addressed separately in our Client & Health Data Policy. If you believe a minor has created a Hireqo account or provided us with personal information directly, contact us immediately at legal@hireqo.com.

8. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a prominent notice on our platform at least 30 days before changes take effect.

9. Contact Us

• Email: legal@hireqo.com
• Mail: Hireqo LLC, Privacy Team, Cleveland, Ohio, USA
• Response time: Within 30 days of receipt